Privacy Policy & Compliance

Our Dedication to Your Privacy

At American Collection Systems, Inc, we recognize and are committed to protecting your right to privacy. We will treat all information, including your personal details, as private and confidential, and we will not disclose this information to other individuals or organizations outside of American Collection Systems, Inc., without the user’s knowledge and consent, unless required by law.

Confidentiality & Accountability

American Collection Systems, Inc. has implemented security safeguards to protect against the unauthorized release of or access to personal information. Additionally, employees of American Collection Systems, Inc are required to sign a Confidentiality Agreement and are subject to disciplinary action, including termination of employment, if they fail to follow signed agreement.

American Collection Systems, Inc. reserved the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

SMS/Text Messaging Privacy

American Collection Systems, Inc. may collect mobile telephone numbers and SMS consent information from consumers who voluntarily opt in to receive text message communications regarding accounts serviced by ACS.

Mobile information, including mobile telephone numbers and SMS opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers acting on behalf of American Collection Systems, Inc. when necessary to provide SMS communications and related services, subject to appropriate confidentiality and data protection requirements.

Message frequency varies depending on account status and interactions with ACS. Message and data rates may apply.

Consumers may opt out of SMS communications at any time by replying STOP to any text message from ACS. For assistance, reply HELP or contact ACS at customerservice@acscollections.com.

For additional information regarding ACS SMS communications, please review our SMS Communications Terms & Conditions.